Help & FAQ

I can't see my photos when connecting to my camera.

When I connect to my Leica I see an empty gallery or a gallery that is missing some of my pictures. Why does this happen?

The following Leica cameras

  • D-Lux 7

  • D-Lux

  • V-Lux 5

  • V-Lux

  • C-Lux

use the .RWL format for RAW photos. This format is not supported by Leica FOTOS and photos in this format will not be displayed when connected. Please use a desktop application to transfer .RWL photos.

To enable image download via Leica FOTOS, the camera must be set to JPG or RAW + JPG in the file format settings. All images saved as JPG can be displayed and downloaded in Leica FOTOS.

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